Privacy Policy

Effective Date: August 5, 2025

This Privacy Policy describes how Topzon (“we”, “our”, or “us”), operated by Hangzhou Topzon Auto Parts Co., Ltd., collects, uses, and protects your personal information when you visit our website or purchase our auto parts products and services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order or contact us, we may collect:

  • Full Name

  • Email Address

  • Shipping/Billing Address

  • Phone Number

  • Payment Details (processed securely through third-party payment providers)

b. Device & Usage Data

When you browse our site, we automatically collect:

  • IP Address

  • Browser Type and Version

  • Device Type and OS

  • Referring/Exit Pages

  • Pages Viewed and Time Spent

  • Cookies and Tracking Technologies (See Section 7)

c. Communication Data

Any information you submit via:

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer service and support

  • Improve website functionality and user experience

  • Send transactional and promotional emails (with your consent)

  • Comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service Providers: Logistics companies, payment gateways, hosting services, and email service providers who assist us in operating our business

  • Legal Authorities: When required by law or to protect our rights, property, or safety

  • Business Transfers: If our company merges or is acquired, user data may be part of the assets transferred

4. Data Retention

We retain your personal information only as long as necessary for:

  • Order fulfillment and customer service

  • Legal and financial record-keeping

  • Security and fraud prevention
    After that, we securely delete or anonymize your data.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your data

  • Correct inaccurate data

  • Request deletion (where applicable)

  • Withdraw consent (for email marketing)

  • Object to or restrict processing

To exercise your rights, contact us at topzon.autoparts@gmail.com.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Analyze site usage

  • Personalize your experience

  • Serve relevant advertisements (where applicable)

You can manage cookie settings in your browser or opt out of non-essential cookies when prompted on our site.

8. Third-Party Services

We may use third-party services (e.g., Google Analytics, PayPal, shipping carriers) which have their own privacy policies. We recommend reviewing their policies to understand how your data is used.

9. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us for immediate removal.

10. International Users

Our website is operated from China. If you are accessing our services from outside China, please note that your data may be transferred, stored, or processed in China or other countries where our service providers operate.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this page regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Hangzhou Topzon Auto Parts Co., Ltd.
📧 Email: topzon.autoparts@gmail.com
📞 Phone: +86 19557153113
📍 Address: Hangzhou Bay Smart Valley, Xiaoshan, Hangzhou, Zhejiang, China